Privacy Policy

Woyo Privacy Policy

At Woyo, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our platform, you agree to the practices described below.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, contact details, and banking information (for merchants only).
Transactional Data: Purchase and sales history on our platform.
Usage Data: Information about your interactions with our website (e.g., pages visited, features used).
Payment Details: Data required to process payments securely, including banking details or Bitcoin wallet addresses.

2. How We Use Your Information

We use your information to:

Provide and improve our services.
Process transactions between buyers and sellers.
Offer customer support and resolve disputes.
Send updates, promotional content, and important notices related to your account.
Comply with legal obligations and enforce our terms of service.

3. Data Protection and Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our platform uses encryption and secure servers to ensure the safety of sensitive data.

4. Sharing of Information

With Vendors: Necessary details are shared between buyers and sellers to facilitate transactions (e.g., delivery addresses).
With Third-Party Service Providers: To process payments, prevent fraud, and improve platform functionality.
With Legal Authorities: When required by law or to protect the rights of Woyo and its users.

We do not sell or trade your data to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience.
With Third-Party Service Providers: To process payments, prevent fraud, and improve platform functionality.
With Legal Authorities: When required by law or to protect the rights of Woyo and its users.

We do not sell or trade your data to third parties.

6. Your Rights

As a Woyo user, you have the right to:

Access and review your data.
Request corrections to inaccurate or incomplete information.
Delete your account and associated data.
Opt out of marketing communications.

For any of these requests, please contact us at [email protected].

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Updates to the Privacy Policy

Woyo may update this policy periodically to reflect changes in our practices or for legal compliance. We will notify you of significant updates via email or platform notifications.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Phone | Whatsapp: +597 814-1206